info@virgincbdproducts.com
Virgin CBD Products
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FAQs

www.virgincbdproducts.com is an online retailer of CBD products. We've always taken your data and privacy very seriously. You still decide how you hear from us and what we can send. We don't keep data any longer than we need it – then it gets deleted.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Virgin CBD Products. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of which they are entitled.

What We May Collect.

CREDIT CARD SECURITY (CVV) CODE

We need this to take payments and give refunds, as well as to prevent and detect fraud. If you order online we don't even see your card details, never mind keep them. If you order by phone direct from www.virgincbdproducts.com your details are destroyed immediately the order is processed (within the hour). We do not record calls. For the full list of cookies we collect see the List of cookies we collect section.

INFORMATION ABOUT YOUR COMPUTER/LAPTOP/PHONE

Information you give us as you browse www.virgincbdproducts.com includes your IP address and device type – this helps you with settings such as language and currency and helps us improve our website as well as protecting it.

SHARING INFORMATION

HOW LONG WILL DGU KEEP YOUR INFORMATION?

Only for as long as required to comply with legal and regulatory rules, prevent fraud, to enforce our Ts&Cs or to resolve disputes. If you no long wish to be a customer we delete all current information on request.

WHAT WE DO WITH INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small text file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website so we can tailor it to customer needs. We only use this information for statistical analysis and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

CONTROLLING YOUR PERSONAL INFORMATION


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